WHAT IS MEDIKIDZ?
WHO ARE THE MEDIKIDZ?
HOUSE RULES
PARENTS
GENERAL
MEDISPACE (MEDIKIDZ'S SOCIAL NETWORK)
MEDILAND (MEDIKIDZ'S VIRTUAL WORLD)
MED TO Z (MEDIKIDZ'S ONLINE ENCYCLOPAEDIA)
TECHNICAL
CONTACT US

What is MediKidz?

Millions of children worldwide are diagnosed every day with conditions that even their parents may find difficult to comprehend. Most children don’t understand their medical conditions, or associated investigations, procedures and treatments, and are often scared by what is going on around them.

Traditionally, it was felt that children were too young to understand medical concepts, or even worse, were better off not knowing. Doctors often do not have the time or skills to explain medical issues, so that children and their families can understand them.

Medikidz puts complicated medical concepts into simple language, so that all patients (no matter what their age) can understand what is happening inside their own bodies.

Medikidz Limited was founded in New Zealand in 2006 and incorporated as a UK company in May 2008. Dr Kim Chilman-Blair is the Company Founder. She trained originally as a doctor, worked for some time in Paediatric Orthopaedic Surgery and has worked for over 8 years as an academic medical writer for Adis International (NZ), and Prous Science (Barcelona, Spain). Dr Kate James is the Co-Founder of Medikidz. She qualified as a doctor in 2004, working in the specialties of Paediatrics, Emergency Medicine and Oncology. She also worked as a Medical Research Fellow (Medical Research Institute of NZ) authoring a number of published journal articles.

Credibility is the cornerstone to the Medikidz offering - professional medical writers and doctors write all the content, which is subsequently peer-reviewed by leading consultants in each respective field. Medikidz is also working to gain endorsement of established and well-regarded medical institutions, foundations and spokespeople.

Who are the MediKidz?

The 'Medikidz' are a gang of 5 larger-than-life superheroes from outer space, which are each specialists in different parts of the body. The characters are designed to be fun and appealing to children in order to be able to entertain, as well as educate them about serious medical issues. They are destined to become characters with whom children can relate, and befriend.

The Medikidz characters live on ‘Mediland’ – a living, moving planet shaped just like the human body. The children are taught about their own body by going on a personal tour through Mediland. Medikidz is designed specifically for children: therefore we will speak their language, at their level, via comic books, games and an online virtual world.

House Rules

Medikidz.com has some very simple "house rules" that every user should follow. If you break these rules, you may be banned from Medikidz.com. Repeat offenders will be banned permanently.

• Do not bully, harass or abuse other users; avoid violent or aggressive behaviour
• Do not attempt to steal or otherwise trick other users into giving you their passwords
• Keep your password and personal details secret and never try to find out this information from other users
• Do not take part in sexual activities, make sexual proposals or respond to them
• Do not use any scripts or third party software to enter, disrupt or modify Mediland

Parents

How is Medikidz.com moderated?

Medikidz.com is moderated by experienced, CRB-checked moderators using the very best software available today. The software we use was developed by a company called Crisp and works on many levels, from reducing bad language and troublesome child behaviour, to identifying potentially dangerous, unwanted adult interactions with children. Our Online Director, Rebecca Susiaho has managed international online childrens' communities for many years and is extremely well versed in the safety, moderation and management of online environments for children of all ages. Please feel free to contact her directly if you have any questions.

What is your Privacy Policy?

You can read our full Privacy Policy here.

How old do you have to be to use Medikidz.com?

Medikidz.com is aimed at children between 10 and 18 years of age, although anyone is welcome to use it. Parental permission is required for all users under 14 years of age. Children under 10 may use the site at their parents' discretion. We encourage parents and relatives to register with us and experience Medikidz.com for themselves.

What are the privacy settings for user profiles on Medikidz.com?

Users can decide who can read their blogs, see their location, gender, the conditions and procedures they have had or are currently have and their favourite things. They can choose to share this information with everyone who has logged in to Medikidz.com (Public), just the people on their friends list (Friends Only) or no one at all (Private). Each type of information has its own privacy setting. Only usernames are visible by default and then only to other registered users of Medikidz.com. User ages and email addresses are never visible.

How do I remove my child's account from Medikidz.com?

If you don't want your child to use Medikidz.com, please email us, remembering to include their email address and your telephone number. We will need to call to confirm your identity, to prevent accounts being deleted in error.

Medispace - Medikidz's Social Network

What is Medispace?

Medispace is the Medikidz.com social network, where you can hang out with your friends and make new friends. It's the first of its kind in the world, because it helps you to meet people with the same conditions as you. And if you've got a 100% clean bill of health, it's for you too - Medikidz.com is for everyone!

How do I change my profile picture?

Your profile picture is actually a snapshot of your Mediland avatar - how you look in Mediland. If there's no picture on your profile, you probably haven't been in Mediland yet. So, pop in to Mediland and choose your look.

How do I suggest a group?

If you have an idea for a group, just post a message in our Group Suggestions forum. We'll check the list regularly and create the group for you if enough people are interested.

My hospital is not listed in the profile choices - how do I get it added?

If your hopsital is not listed in the drop-down menu within the profile, just post a message in our Profile Suggestions forum. We'll check the list regularly and add any missing hospitals.

My condition is not listed in the profile choices - how do I get it added?

If your condition is not listed in the drop-down menu within the profile, just post a message in our Profile Suggestions forum. We'll check the list regularly and add any missing conditions or illnesses.

My procedure is not listed in the profile choices - how do I get it added?

If a procedure that you've had or are about to have is not listed in the drop-down menu within the profile, just post a message in our Profile Suggestions forum. We'll check the list regularly and add any missing procedures.

How do I set my status?

To set your status, log in and then go to My Pages > Profile. You can change your status there.

How do I change my profile privacy settings?

To change which parts of your profile are visible to other people, log in and then go to My Pages > Profile. There you can decide who can read your blog, see your location, gender, conditions and procedures you have had or are having and your favourite things. You can choose to share this information with everyone who has logged in (Public), just people on your friends list (Friends Only) or no one at all (Private). Each type of information has its own privacy setting. Only your username is visible by default and then only to other registered users of Medikidz.com.

How do I change my notification settings?

To change when you receive email notifications of events on Medikidz.com, log in and then go to My Pages > Profile > Edit profile. The notification settings are at the bottom of the page.

How do I find friends?

If your friends are already on Medikidz.com, you can search for them within My Pages - you'll see the search box there in the right hand column. You'll need to know their Medikidz username to be able to find them. If you want to meet people with the same condition as you, or people who've had the same procedures as you, use the same search box, but select condition or procedure from the drop down first. Then you can type the name of a condition or procedure.

How do I send a friend request?

You can send a friend request in two ways - in Medispace (My Pages) or inside Mediland. In Medispace, click someone's name to view their profile and then you'll see the "Request Connection" button in the right hand column. Within Mediland, click someone's avatar in the room you are in and you'll see the "Request Connection" button in the right hand column there.

What does "request a connection" mean?

This is Medikidz-speak for sending a friend request to someone.

How do I send a message to one of my friends on Medikidz?

You can send a message to a friend in several ways. In Medispace (My Pages), click someone's name to view their profile and then you'll see the "Send Message" button in the right hand column. Or, go to My Pages > Messages > and start writing a message there. Remember to type your friend's username carefully to make sure the right person gets the message. Within Mediland, click someone's avatar in the room you are in and you'll see the "Send Message" button in the right hand column there.

How do I see my messages?

To read, compose and send messages, first log in and then go to My Pages > Profile > Messages.

How do I see my wall posts?

To see your wall posts, first log in and then go to My Pages > Profile > Wall.

How do I see my friends list?

To see your friends list, first log in and then go to My Pages > Profile > Friends.

How do I see my recent activity?

To see your recent activity, first log in and then go to My Pages > Profile > Activity.

How do I set up my Medikidz blog?

To get started on your personal blog, log in and then go to My Pages > Profile > Blog.

Mediland - Medikid's Virtual World

What is Mediland?

What are red blood cells?

How do I get red blood cells in Mediland?

You can earn red blood cells through a variety of different ways. You'll get given some when you first join and when you make new friends. There are other ways too, but you'll have to work those out for yourself! Red blood cells are always free though, so you can't buy them with real money.

Med To Zed - Medikidz's Online Encyclopaedia

What is the Med to Z?

The Med to Z is the Medikidz.com online encylopaedia, containing a wealth of medical information on everything from conditions and procedures to different medicines and tests you might have. It's broken down into 3 sections: MediHealth, MediTests and MediMedz.

What is MediHealth?

MediHealth is your guide to medical conditions. It also contains a comprehensive glossary, explaining the meaning of many medical words and terms.

What is MediTests?

MediTests is your guide to procedures, tests and investigations. It's there to help you learn more about the kind of things you or your friends and family might have to have in hospital.

What is MediMedz?

MediMedz is your guide to the most commonly prescribed medications and it's designed to help you understand how your medications work and why your doctor wants you to take them.

How do I suggest a topic for a Med to Z (MediTests, MediHealth, MediMedz) entry?

We're adding new topics all the time, but there's bound to be something that you want to read about that we haven't got to yet. To help bump it up the queue, simply make a post in our Med to Z Suggestions forum and we'll start writing it as soon as we can.

Technical

I can't remember my password

No problem! Just use our forgotten your password link to get a reminder.

I can't log in

Request a password reminder and try logging in again. If all else fails, contact us.

Where do I report bugs?

If you spot something that isn't working, or a typo in one of our articles, please make a post in our dedicated Bug Reports forum. Have a quick glance through first, to see if someone has already spotted it.

When I load Mediland, I don't see anything.

If you see just a red page and nothing else, you probably have a script disabler like noscript installed in your internet browser. Add Medikidz.com to your "allowed list (whitelist)" to access Mediland.

General

Where can I find my Medikidz calendar?

Your personal Medikidz calendar can be found once you have logged in, under My Pages > Calendar. If you have any suggestions on how to improve the Medikidz calendar function, please make a post in our "calendar improvements" forum.

Where can I find my Medikidz Asthma chart?

Your personal Asthma Peak Flow chart can be found once you have logged in, under My Pages > Charts. If you have any suggestions for other types of charts and tools you'd like to see on Medikidz.com, please make a post in our "charts and tools suggestons" forum.

Where can I find the groups?

Groups are part of our social network, Medispace and can be found once you have logged in, under My Pages > Groups. If you'd like to suggest a new group, make a post in our "group suggestions" forum.

Where can I find the forums?

The forums are part of our social network, Medispace and can be found once you have logged in, under My Pages > Forums.

Why is Medikidz.com Beta? What does Beta mean?

Medikidz.com has a natty little Beta badge at the moment, because we're not ready to launch fully just yet. We're still writing and uploading articles, and there may be bugs in the site we haven't found yet. While we are in the Beta phase, we may also have to close the site periodically for maintenance breaks. During Beta we are not able to answer emails or user reports as quickly as we'd like to, so please be patient with us.

Contact Us

I've read all the FAQs, but I still need help!

No problem, you can either post in the Site Help forum to see if anyone else can help you, or send us an email if you're really stuck. Please remember to email from the email address you used to register your Medikidz.com account.